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  • Field Notes
  • 7 min read
  • May 2026

Brilliant at the boring stuff: what AI genuinely does for our team.

From the NowComms team, the unglamorous, useful stuff that's quietly changed how we work.

By The NowComms Team

A hand-drawn ink illustration of a person leaning back relaxed at a tidy desk while a small friendly ink-line robot quietly sorts a stack of papers beside them, with a sage-green wash on a coffee cup rim.

The first two pieces on this hub were considered ones. Deliberately so.

AI adoption done badly is a real problem, and we wanted to say that clearly before saying anything else.

But here’s the other side of it, and it needs saying just as clearly. The last few months have been a quiet kind of productive. We use AI every single day, and it’s brilliant at most of what we throw at it. Not in a hype-cycle, everything-is-about-to-change way. In a Tuesday-morning, actual-real-work way. Tasks that used to take hours take minutes. Jobs that needed a specific person free at a specific time now just get done.

This is that list. Specific things, real time saved, no tool roundup. One rule of thumb we keep coming back to: AI is brilliant at work where being wrong is cheap, the task is repetitive, and a human can review the output in a few minutes. Everything below fits that description.

One thing to say before we start: AI output always gets reviewed by a human before it goes anywhere near a client or a channel. That’s not a caveat, it’s just how this works. The value isn’t in removing the human. It’s in what the human gets to spend their time on instead.

01

AI for competitor research and content planning

Competitor analysis used to mean opening what felt like hundreds of tabs, trying to absorb everything as if you were revising for an exam, and praying you’d covered it all by lunchtime. Now we give AI the brief, where do competitors rank, what content are they covering, where are the gaps in their messaging, and it comes back with a structured scan in minutes. We still read it with a critical eye. We still make the judgement call. But the two hours of tab archaeology? Gone.

Pillar content planning gave us a similar problem. Scoping out which content clusters to build, which keywords to prioritise, what angle each piece needs is strategic work, but to get to the starting point took the best part of a morning, at least. Now we use AI to map the basics first: the clusters, the keywords and the content briefs. Then we breathe and think. The thinking is so much faster when someone else has already done the legwork.

AI for understanding B2B tech sectors

Working in B2B tech marketing means some of our clients operate in genuinely technical sectors. AI has become the colleague we ask to explain something in plain English, then push back if we don’t follow, then check our paraphrase to make sure we’ve got the gist right. No awkward calls. No pretending we got it the first time. The right explanation, available the moment we need it.

02

Using AI for SEO, content optimisation and website copy

Checking content for SEO and AI search was one of those essential but unglamorous, time-consuming jobs nobody enjoyed once the writing was done. Are the keywords in the right places? Is the meta information correct? Is the article length right? Is that repetition creeping in after the fourth draft? We now run content through AI as a final check, making sure it’s working as hard as it should for search. It catches things we miss after staring at a draft too long. Ten minutes taken instead of an hour. The same job, done properly and at scale, is a big part of our B2B SEO work.

FAQ schema for SEO

This one surprised me personally. I’m not a developer, but I knew all about the importance of FAQ schema for search visibility. I needed to add it to a page, had no idea where to start, and used Claude to write the code, explain where it goes, and confirm it was working correctly. Start to finish: about forty minutes. A job that would otherwise have waited for the right window in someone’s diary.

Landing page and ad alignment

Landing page and ad alignment sounds simple and isn’t always. We know Google requires landing pages to match the ads that lead to them, but does the page actually deliver what the ad promises? Is the messaging consistent throughout? Is the call to action in the right place? We run this as a quick AI check before anything goes live. The thoroughness is impressive, and it’s caught things we might have missed. Getting that match right every time is the heart of good conversion and landing page work.

Streamlining website copy

You know the pages, the ones that have grown organically over several years, different people tweaking them over time, now taking four scrolls to get to the point. We’ve used AI to find where a page buries its own message and strip out what’s slowing it down. Not a replacement for a proper content audit, but a very useful place to start.

03

AI for content repurposing, email marketing and prospect comms

Repurposing long-form content is a favourite of ours. A whitepaper can become a series of social posts. A webinar becomes a blog summary. The structure and thinking already exist, AI just reshapes it for a different format. We still rewrite and edit, but the blank-page problem disappears.

AI for email subject line testing

If you give AI the audience context, the campaign objective and the tone, it will generate ten subject line options in the time it takes to write one or two. The hit rate isn’t perfect, but the speed of getting to a range of options is, and it’s really useful for A/B testing.

AI for warm prospect communications

Not the emails themselves, we still write those, because the voice matters. Where AI is useful is the cadence: how often to be in touch, what kind of content can get a reply, which assets are worth sharing at which stage. AI maps that plan out well when you give it proper context about the audience and what you’re trying to achieve.

04

AI for marketing admin: meeting notes, proofreading and more

Meeting notes and Google Meet summaries used to mean a recording you never quite got round to watching and precious time nobody had for writing up what happened. Now you can have transcripts turned into structured action points in a few minutes, with notes often better than the ones we used to write ourselves.

Conference notes follow the same logic. Screenshots of slides, quick summaries, action points. The kind of thing that used to take the morning after a full-day event. Now done before the train home.

Final proofreading catches things tired eyes miss, straightforward, but really useful at the end of a long day. Writing a short version of a message for a character-limited website notice, the kind of fiddly task that used to take twenty minutes of painful editing, now takes a couple.

Removing a face from a photo: we had an image we wanted to use for a web article but didn’t have consent for one of the people in it. AI turned it into a usable, generic image in minutes, a job that would previously have needed a designer, a brief and a turnaround time.

Regex. If you don’t know what it is, you don’t need to. If you do, you’ll understand why having AI write it on demand, whether that’s parsing data or working through a list of postcodes, is a minor miracle.

05

The AI use case we didn’t see coming

The thing I keep coming back to isn’t a specific task. It’s the quality of help available at the exact moment you need it.

I used Gemini to edit a video on my phone to a tight deadline; subtitles, audio clips, varying volumes, a Ken Burns effect on stills, transitions, different formats for different outputs. Not a simple job in any editing tool. But instead of fighting with CapCut’s help guides or watching unhelpful tutorials, I just talked through it. How do I do this? That option isn’t on my screen. That didn’t work, try again. Walk me through this step by step.

It felt like having a calm colleague sitting next to you. Someone who knew the answer, had infinite patience, and never made you feel like you should already know this.

The same principle happened with GA4 recently, where I was trying to find a specific metric buried somewhere non-obvious. Step-by-step instructions, asked again when the first route didn’t work, adjusted until we got there. More useful than any official guide in that moment. No judgement. No losing the thread. Getting GA4 to answer real questions instead of hiding them is its own discipline, and a chunk of what our marketing analytics work untangles.

For me this is the part no one is talking about. It isn’t just about speed of getting things done. It’s about having the right help at the right moment, even when the person who’d normally answer that question is in a client meeting, on leave, or simply not free until Thursday.

06

What AI hasn’t replaced

Our opinions. Our relationships. Our voice. The judgement call on whether something is actually good, not just technically correct. The strategic thinking that makes the difference between content that fills a page and content that does a job. The bit where we tell a client something they don’t want to hear.

AI is brilliant at the work that precedes the work. What we do with what it produces is very much still on us.

07

Questions we get asked about using AI in marketing

Does using AI make marketing less original?

Only if you let it do the thinking. We use it to clear the ground, the research, the structure, the first scan. The angle, the opinion, the voice: that still comes from a person. The teams doing it well treat AI output as a starting point, never a finished product.

How do you stop AI damaging your brand voice?

Everything gets reviewed before it goes anywhere near a client or a channel. The briefing gets sharper the more you use it, the same as working with any new person over time.

How do I start using AI in my marketing team?

Pick the single most painful, repetitive task your team does every week. Try AI on that one thing. Live with it for a month. Then pick the next one. Grand AI strategies tend to stall. One fixed irritation tends to compound.

How do you use AI safely in a marketing agency?

We’ve written about this in more detail. The Pause Between Prompt and Publish covers where human oversight actually matters, and our one-page AI policy template is a free, practical starting point for your own team.

Written by the team at NowComms, a B2B marketing agency that uses AI where it earns its place and still thinks the humans are the interesting part. If you want to work with a team that thinks this way, let’s have a proper conversation.

There’s more below

The use case we didn’t see coming, and the honest list of what AI still hasn’t replaced.

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